Revenue Operations Diagnostic

Most execution problems are
system design problems.

Your revenue system has fractures you haven't measured yet. The Designate Console scores across 12 dimensions, benchmarks against real peers, and shows you exactly what to fix first.

Takes 5 focused minutes. No credit card. No sales call. Just your score.

The 5 fracture patterns

Every broken revenue system fails in one of five ways.

These aren't abstract categories. They're the specific, recognizable failures that show up in every diagnostic we run. Find the one that matches your situation. Then start there.

01 Pipeline Integrity

Your CRM has the data.
Nobody trusts it.

Stage definitions don't match how deals actually move. Fields are populated inconsistently. Conversion math is meaningless. Your pipeline says $2M. Your gut says $800K.

This isn't a data cleanup problem. It's a process design problem. The fields people skip exist because nobody asked how deals actually progress before deciding what to track.

Avg score in this dimension: 38/100
Score your pipeline integrity →
Stage conversion reality
Prospect
247
Qualified
168
Discovery
77
Proposal
22
The drop from Discovery → Proposal is 4× the industry median. That gap is a stage definition problem.
73% of B2B companies score below 60 on pipeline integrity Based on Designate Console diagnostic data
Forecast accuracy: last 4 quarters
Q1 -42%
Q2 -29%
Q3 -12%
Q4 -37%
Forecast misses aren't a data problem. They're a stage definition problem.
02 Forecast Trust

The board asks for a forecast.
You pull it from memory.

Your pipeline says $2M. Your gut says $800K. One of them is lying. Not because your team isn't working. Because your stage definitions don't create the conditions for reliable forecasting.

Every stage requires consistent exit criteria. Without them, rep confidence scores vary by personality, not by deal reality. Your forecast becomes a weighted average of optimism.

Avg score in this dimension: 44/100
Score your forecast integrity →
03 Handoff Design

Marketing sent 200 leads.
Sales worked 11.

Neither team is wrong. The handoff is. Marketing says they're sending qualified leads. Sales says they're getting junk. Both observations are correct. "Qualified" was never defined at the seam.

Handoff failures aren't a people problem. They're a system design problem. The transition between teams was never engineered. It was assumed.

Avg score in this dimension: 31/100, the lowest of all five
Score your handoff design →
Where leads disappear
200 MQLs sent
−153 No SLA. No routing logic. No context transfer.
47 Assigned to rep
−36 Stale by the time they're worked. No urgency signal.
11 Actually worked
31 is the average handoff design score. The lowest of all five dimensions. Most teams don't know the handoff is where leads die
What breaks first when you scale
×
Rep #1 → Rep #3 Process lives in the founder's head. Can't be delegated without breaking.
×
New territory Routing logic was never written down. Someone reconfigures HubSpot manually every time.
×
New segment Stage definitions don't account for the new motion. Conversion math breaks immediately.
After a system redesign Scaling adds capacity, not complexity. Each new hire inherits a working system.
04 System Scale

Every new hire adds
complexity, not capacity.

You can't hire your way out of a broken system. You just get more people compensating for the same friction. The third rep doesn't fix the problem. They inherit it.

The test: if you hired three people tomorrow, what would break? If the answer is "a lot," the system was never designed to scale. It was designed to work for the person who built it.

Avg score in this dimension: 52/100
Score your scalability →
05 Reporting Burden

If your pipeline review takes more than 5 minutes to assemble, the problem isn't the dashboard.

Manual reporting is a symptom of broken data architecture upstream. The spreadsheets aren't the problem. They're the workaround for a CRM that doesn't produce trustworthy numbers on its own.

Buying a BI tool on top of dirty data produces faster wrong answers. The fix is upstream: field definitions, stage discipline, and a single source of truth for every metric that matters.

Avg score in this dimension: 41/100
Score your reporting architecture →
Where your board deck data comes from
HubSpot export Manually pulled every Monday morning
Spreadsheet #1 Maintained by one person. Last updated 11 days ago.
Spreadsheet #2 The "real" forecast. Different from what's in CRM.
After a data architecture fix One source. Always current. No assembly required.
4.2 hrs per week spent on manual reporting that should take minutes The fix is upstream: data architecture, not dashboards
47
is the average revenue system score across B2B companies at the $5M–$50M ARR stage. Half score below that. Most don't know their number.
73%
score below 60 on at least one dimension
3
critical gaps found on average per assessment
5 min
to your first score, benchmarked against real peer data

Based on the same diagnostic framework used in $18K+ consulting engagements.

The Designate Console

12 diagnostic workspaces. One operating picture.

Each workspace scores a specific dimension of your revenue system. Complete one or complete all. The more you assess, the sharper the diagnosis.

Foundation 72

Pipeline Stages

Stage definitions, exit criteria, conversion math

Foundation 48

Data Integrity

Field health, deduplication, data governance

Foundation 31

Handoff Design

Team transitions, SLAs, context transfer

Execution 44

Forecast Confidence

Pipeline math, conversion rates, methodology

Execution 52

Process Maturity

Workflow coverage, bottleneck identification

Execution 34

Automation Health

Workflow utilization, manual bottlenecks, ROI

Strategy 58

Territory Design

Coverage balance, routing logic, capacity

Strategy 66

Customer Lifecycle

Journey mapping, touchpoints, engagement

Strategy 18

Reporting Architecture

Dashboard strategy, data sources, automation

Alignment 55

Stack Utilization

Tool adoption, integration health, ROI

Alignment 47

Qualification Framework

Lead scoring, stage definitions, CRM mapping

Your system has a score. Start free assessment 5 min · No credit card
How it works

Diagnose first. Then decide what to fix.

1

Take the scorecard

15 questions across 5 dimensions. Instant scored results with peer benchmarks the moment you finish.

~5 min · Free · No credit card
2

Explore the Console

Go deeper into specific dimensions. Each workspace produces a scored assessment with gap analysis and benchmark comparison.

10–15 min each · 12 workspaces
3

Know your next step

Self-fix with guided recommendations, bring in your team to compare scores, or engage a practitioner when the complexity warrants it.

Personalized · Self-serve or expert-led
Your score

Get a shareable score
leadership will actually act on.

The scorecard produces a benchmarked report with scored findings across every dimension you assessed. One page for the room. The full breakdown for you. Put the data in front of the decision.

Takes 5 minutes. No credit card. Results are shareable immediately.

Expert-led

When self-serve reaches its ceiling.

Some problems need hands-on work. When the Console surfaces gaps you can't architect your way out of alone, our consulting team steps in. Console data makes the engagement faster, cheaper, and more targeted. You arrive with a diagnosis. We build the fix.

See fixed-fee services →
50–60% Faster discovery when Console data is available
$2,500 Starting price for a fixed-fee diagnostic engagement
Fixed fee No hourly billing. Scoped upfront. No surprises.